Sterling offers a variety of manuals and templates needed to run your self storage business, ranging from operations to training. See an example of each below.
Sterling's Operations Manual takes your on-site staff through daily operations (receiving monies, transfers, New Tenants, Sales, Collections, Emergency Procedures, etc.), and includes a Master Set of Operational Forms. The Manual is in a Word format for easy customization, update, and addition of your Facility name.
Sterling's Personnel Manual includes an extensive Employee Handbook, and policies and forms for HR management (pre-employment, offer of employment, job desriptions, residential lease, terminations, supervision, etc.). It also includes a separate section for all Master Forms. The Manual is written in a Word format for easy customization, update, and addition of your Facility name.
This is a basic "how to" manual that will take a first time investor in self storage through the basic elements of a feasibility study. The purpose of the manual is to help a developer eliminate inappropriate sites so that he can focus on potential projects.
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